In Australia, medical treatment may be different to your home country. Hospitals are only used for serious conditions that need immediate medical attention. Generally you will first visit a doctor, who will arrange the treatment plan for you.
You can also access the Home Doctor Service out of normal business hours. Allianz Global Assistance also has an extensive list of direct billing doctors. With direct billing, all you need to do is provide your valid OSHC membership card or E-membership card and the doctor bill the OSHC provider directly.
For more information, please visit Help Centre on Allianz Global Assistance website allianzassistancehealth.com.au/en/helpcentre/