Upcoming changes for contacting International Student Services

La Trobe International will soon have access to a new University system which will allow all current international students to contact the International Student Services team via the Ask a Question online form.

This will eventually replace the current email address: studentsupport@latrobe.edu.au

 

What does this mean for you?

When you submit an enquiry through the Ask a Question form and your query relates to an issue that is managed by the International Student Services team, it will automatically be sent to our inbox and you will receive a response from an International Student Services Officer.

If your query relates to a general student administration issue that is managed by the ASK La Trobe team, then it will be sent to ASK La Trobe’s inbox for a response.

When will the change happen?

The Ask a Question online form will be updated in early to mid-November, so you can start sending your online questions from then.

The studentsupport@latrobe.edu.au email address will stay active until the end of 2017, but we encourage all current international students to start using the Ask a Question online form to contact us.

Further details will be provided in the next edition of La Trobe Times, so stay tuned…

 

Pixabay.com