La Trobe International will soon have access to a new University system which will allow all current international students to contact the International Student Services team via the Ask a Question online form.
This will eventually replace the current email address: firstname.lastname@example.org
What does this mean for you?
When you submit an enquiry through the Ask a Question form and your query relates to an issue that is managed by the International Student Services team, it will automatically be sent to our inbox and you will receive a response from an International Student Services Officer.
If your query relates to a general student administration issue that is managed by the ASK La Trobe team, then it will be sent to ASK La Trobe’s inbox for a response.
When will the change happen?
The Ask a Question online form will be updated in early to mid-November, so you can start sending your online questions from then.
The email@example.com email address will stay active until the end of 2017, but we encourage all current international students to start using the Ask a Question online form to contact us.
Further details will be provided in the next edition of La Trobe Times, so stay tuned…