Protect yourself from Scams

Scams are designed to trick you into giving away your money or your personal details. Scams come to you in many forms – by mail, email, telephone, over the internet and door-to-door. There are several methods that scammers use to steal your money or personal details. Here are two common ones:

The first one is when scammers try to suck you in by promising things like great prizes, true love or easy money. But before they deliver anything, they will ask you to send money or give them your bank account or credit card numbers or other personal details. They never deliver what you expect and always rip you off.

The second common one is requested for your personal details. Scammers pretend to be legitimate banks or businesses. They approach you out of the blue with leaflets, letters, emails, websites or phone calls with requests that seem like the real thing. But genuine organisations don’t usually make such unsolicited requests. If you provide them with your personal details they could steal your money and your identity.

Scams target everyone. Learn tips on how to protect yourself from Scams:

  1. Don’t respond to offers, deals or requests for your details.
  2. Never send money or give credit card, account or other personal details to anyone who makes unsolicited offer or requests for information.
  3. Don’t reply to glowing testimonials.
  4. Always type in the address of a website of a bank, business, authority in which you are interested – it’s safer.
  5. Never click on a link provided in an unsolicited email as it will probably lead to a fake website designed to trap you.
  6. Never use phone numbers provided with unsolicited requests or offers.
  7. Always look up phone number in an independent directory when you wish to check if a request or offer is genuine.

To find out more about scams and to report scams visit or call SCAMwatch on 1300 795 995.