What is the International Student Barometer (ISB)?
The ISB is the world’s largest student survey providing benchmarks for international student satisfaction. All levels and years of study are covered, from first-year undergraduates to final year PhD students. The ISB provides La Trobe University with an understanding of the international student experience. Through the confidential information gathered, we are able to evaluate what we are doing well as a university and in what areas we need to improve.
In May this year, we asked you to participate in the ISB and to provide your feedback and we now have the results!
The 2018 ISB results
In 2018, 2,236 international students completed the survey equating to 28% of our onshore international student population. This is La Trobe’s highest participation rate (compared with 1,636 in 2017). Thank you to everyone who took the time to provide us with feedback.
We very much appreciate it and congratulations again to M. T. Kien Vu, our international student from Vietnam who won the ISB lucky prize!
We were particularly pleased to see a boost in satisfaction around the arrival experience. International students have told us in previous surveys and through other feedback mechanisms that the processing on arrival took too long and was confusing. This feedback formed the basis of extensive work to streamline and improve the experience. We are pleased to see this reflected in this year’s ISB.