Avoid delays – Make sure your student email is correct

La Trobe International wish you are well refreshed for the upcoming semester and are enjoying your well-deserved break.

In case you need to contact us now during the summer period or when the semester starts, you may do so at by Asking A question or calling +61 3 9479 1199 every Monday-Friday between 9 am-5 pm.

Please note that if you use the Ask a Question option, the system would require you to enter your La Trobe University student email address.

Important: Please make sure you specify the address as id@students.latrobe.edu.au (for example 1……0@students.latrobe.edu.au) and not id@students.ltu.edu.au. Entering the domain as @ltu.edu.au would generate a system error, which may cause considerable delays in the La Trobe International staff or Ask La Trobe team attending to your enquiry.

You may continue to use the LTU Details to log into other systems such as LMS or Student Online, but your email address details should always be stated as id@students.latrobe.edu.au when Asking A question.