International Student Services is your one-stop-shop for support

International Student Services

Have you just arrived in Australia from overseas? Need help with settling into Melbourne? We can help.

Throughout your time at La Trobe, you’re always welcome to seek advice, information and support from the International Student Services (ISS) team in La Trobe International. The International team can help you with academic, social, financial, cultural, student visa and pretty much any issue you encounter. It’s important to seek help early if you experience any difficulties. To find our international offices, check our contacts website.

One-on-one help

You can make a one-hour appointment with International Student Services (ISS) to talk about things like:

  • academic, financial, accommodation, cultural and personal issues
  • student visa issues
  • help on campus
  • community activities and volunteer work opportunities
  • critical incidents
  • University policies and procedures.

All appointments are confidential and can be arranged either face to face or online. To make an appointment, come to your local International office or call us on (03) 9479 1199 or Ask a Question online.

La Trobe International office open-hours will change to 11am to 3pm (Monday – Friday), effective from Monday 23 March 2020 as part of La Trobe’ social distancing measures. 

24-hour student support hotline

If you need help after-hours (at night, during public holidays or on the weekends) call 1800 758 360 – we want to help you with anything you might be worried about (Calls are free from landlines but standard call rates apply from mobile phones).