International Student Services is your one-stop-shop for support

International Student Services

Throughout your time at La Trobe, you’re always welcome to seek advice, information and support from the International Student Services (ISS) team in La Trobe International. The International team can help you with academic, social, financial, cultural, student visa and pretty much any issue you encounter. It’s important to seek help early if you experience any difficulties.

One-on-one help

You can make a one-hour appointment with International Student Services (ISS) to talk about things like:

  • academic, financial, accommodation, cultural and personal issues
  • student visa issues
  • help on campus
  • community activities and volunteer work opportunities
  • critical incidents
  • University policies and procedures.

As the university has made a temporary shift to online teaching and learning in light of COVID-19, all appointments will be conducted by phone or Zoom meetings. To make an appointment, come to your local International office or call us on (03) 9479 1199 or Ask a Question online.

24-hour student support hotline

If you need help after-hours (at night, during public holidays or on the weekends) call 1800 758 360 or +61 2 8905 0307 from outside Australia  – we want to help you with anything you might be worried about.